Deirdre Geraghty

I rang Samsung Saturday and told them that my washing machine was still playing up and I had managed to do the calibrated run and the young man asked if I had unplugged the machine for at least 15 minutes. I hadn’t timed it but had turned it off and on when told by another Samsung employee. He said someone would call and make appointment to visit. Sunday morning I unplugged it again and this time I timed it. Did another wash and it works perfectly. So I rang them back and told them. I am so delighted with my Samsung washing machine.